Clover Call Centre Learnership 2026 – Apply for Learner: CSC Opportunity in Roodepoort

Clover South Africa invites unemployed youth to apply for the Learner: CSC (Call Centre Learnership) programme based in Roodepoort, Gauteng. This learnership offers young people an opportunity to gain practical call centre experience while working towards a recognised NQF qualification in a professional and world-class customer service environment.

Successful applicants will be placed at Clover’s Call Centre in Constantia Park, where they will combine on-the-job training with structured classroom learning as part of the learnership programme.

About the Clover Call Centre Learnership

The Clover Call Centre Learnership is designed to equip learners with essential customer service and call centre skills. Participants will be exposed to real workplace operations while receiving formal training aligned to an accredited qualification.

This opportunity is ideal for young people who are interested in building a career in:

• Customer Service

• Call Centre Operations

• Sales and Client Relations

Applicants from the West Rand and surrounding areas will be at an advantage, and persons with disabilities are strongly encouraged to apply.

Job Details at a Glance

Who Should Apply?

The learnership is open to young, motivated, and unemployed individuals who meet the minimum requirements and are eager to gain workplace experience in a call centre environment.

This programme is especially suitable for candidates who:

• Have recently completed Matric

• Are comfortable working with computers

• Enjoy communicating with people

• Want a recognised qualification and real work experience

Minimum Requirements

To qualify for the Clover Call Centre Learnership, applicants must meet all of the following requirements:

• Grade 12 / Matric or equivalent (NQF Level 4)

• Matric completed within the last 5 years (2021–2025)

• Minimum 55% average in:

  • English, and

  • Maths or Maths Literacy

• Advanced computer literacy

• Currently unemployed

• Must not have participated in a learnership before

Failure to meet these requirements may result in automatic disqualification.

Key Competencies and Skills

Successful candidates should demonstrate the following competencies:

• Proactive and action-oriented approach

• Honest, reliable, and consistent work ethic

• Ability to maintain high standards of work

• Strong interpersonal and communication skills

• Customer-focused mindset

• Ability to work well in a team

• Commitment and motivation

• Numerical ability and attention to detail

These skills are essential for success in a fast-paced call centre environment.

Duties and Responsibilities

Learners selected for the programme will be responsible for a variety of customer service and call centre tasks, including:

Customer Service Delivery

• Deliver high-quality customer service at all times

• Handle inbound and outbound customer calls professionally

• Resolve customer queries and complaints through relevant stakeholders

Call Centre Operations

• Capture and confirm customer orders accurately and on time

• Inform customers when accounts are on hold

• Confirm orders according to standard operating procedures

• Communicate order-related issues to relevant departments

Sales and Product Promotion

• Sell Clover and Principal products according to customer ranges

• Promote new and additional products, including features and promotions

Teamwork and Administration

• Encourage teamwork and cooperation

• Assist team members to achieve shared goals

• Participate actively in team meetings

• Take responsibility for visual management of information

Employment Equity

Clover is committed to Employment Equity and Transformation. Preference will be given to candidates from designated groups, in line with the company’s employment equity plan.

Important Notice to Applicants

• If you are not contacted within four (4) weeks after the closing date, please consider your application unsuccessful.

• Only shortlisted candidates will be contacted for assessments and interviews.

• Incomplete or inaccurate applications may result in disqualification.

How to Apply for the Clover Call Centre Learnership

Interested candidates must submit their applications before 30 January 2026, quoting the reference number CLO260120-2.

Required Documents

Your application must include:

• A detailed and updated CV

• Certified copy of your Grade 12 / Matric certificate

• Certified copy of your South African ID

Ensure all documents are clear, certified, and up to date.

Apply Online

Apply Here: Learner: CSC (Call Centre Learnership)
(Apply through Clover’s official careers platform)

Why Choose a Learnership at Clover?

Clover is one of South Africa’s most respected and established brands. Completing a learnership with Clover gives you:

• Practical workplace experience

• A recognised NQF qualification

• Exposure to a professional corporate environment

• Improved employability in customer service and call centre roles

This learnership can be a strong foundation for long-term career growth.

Final Thoughts

The Clover Call Centre Learnership 2026 is an excellent opportunity for unemployed youth who want to gain real experience, develop professional skills, and work towards a recognised qualification. If you meet the requirements and are passionate about customer service, this programme could be the right step toward your future career.

Apply early and ensure your documents are complete and accurate.

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